Terms Of Service

TERMS OF SERVICE
Last Updated: January 17, 2026

Welcome to Pure Labs. These Terms of Service ("Terms") govern your access to and use of our website located at https://purelabs-store.com, including any content, functionality, and services offered on or through the site (the “Site”), as well as any purchases made via the Site.

By using the Site, placing an order, or subscribing to our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you may not use the Site or purchase our products.

1. General Conditions

Pure Labs reserves the right to refuse service to anyone for any reason at any time. We reserve the right to modify or discontinue the Site (or any part thereof) without notice at any time. You agree that it is your responsibility to monitor changes to the Site and these Terms.

2. Eligibility

This Site is intended for use by individuals who are 18 years of age or older. By using this Site, you represent and warrant that you are of legal age in your jurisdiction of residence. If you are under 18, you may only use the Site with the consent and supervision of a parent or legal guardian.

3. Products and Services

We offer dietary supplements for individual purchase, as part of recurring subscriptions, and via pre-orders. All products are intended for personal use only and are not authorized for resale.

While we strive to accurately display product details and availability, we cannot guarantee that all information is error-free. We reserve the right to correct any errors or inaccuracies, cancel orders, or update product information at any time without prior notice.

4. Subscriptions and Auto-Renewals

If you purchase a product on a subscription basis, your subscription will automatically renew at the interval stated at the time of purchase, and your payment method will be charged accordingly until you cancel.

You may cancel or modify your subscription at any time via your account dashboard or by contacting us at support@purelabs-store.com. Changes must be made at least 24 hours before the next scheduled billing date.

5. Pre-Orders

Pre-ordered products will be charged at the time of purchase and shipped once inventory becomes available. Estimated delivery dates are provided for convenience and are not guaranteed. If a delay occurs, we will notify you by email.

6. Shipping and Fulfillment

Processing Time: Orders are typically processed within 1–3 business days.

Shipping Time: Standard delivery ranges from 6–10 business days, depending on the destination.

International Orders: We ship worldwide. However, you are solely responsible for understanding and complying with local import regulations. We are not liable for any customs delays, taxes, or duties incurred.

7. Returns and Refunds

We offer a 60-day return policy from the date of delivery. To be eligible for a refund, the product must be unused or lightly used and returned at the customer’s expense.

To initiate a return, contact us at support@purelabs-store.com with your order number and reason for return. Upon receipt and inspection, we will issue a refund to your original payment method within a reasonable time frame.

Shipping fees are non-refundable.

8. Health Disclaimer

The statements made on this Site and our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult with a qualified healthcare professional before beginning any supplement regimen.

9. Payment and Billing

All payments are processed securely via third-party payment gateways provided through Shopify. By submitting your payment information, you authorize us to charge the applicable amount to your chosen payment method.

We reserve the right to cancel or refuse any order at our discretion, including for suspected fraud or misuse.

10. Intellectual Property

All content on the Site is the property of Pure Labs and is protected under applicable copyright and trademark laws. Unauthorized use or reproduction is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Pure Labs and its affiliates shall not be liable for any indirect or consequential damages arising out of your use of the Site or our products.

Our liability shall not exceed the total amount you paid for the product or service.

12. Indemnification

You agree to indemnify and hold harmless Pure Labs from any claims arising from your use of the Site or violation of these Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware. Any disputes shall be subject to the jurisdiction of the courts located in the United States.

14. Privacy

Please review our Privacy Policy for details on how we handle your data.

15. Contact Information

For any questions regarding these Terms or our products, please contact us at:

Pure Labs
📧 Email: support@purelabs-store.com
🌐 Website: https://purelabs-store.com